How to Reset Your Outlook

How to Reset Outlook to Factory Defaults

IT Solutions

Do you need to refresh your Outlook back to the beginning? Does nothing seem to work when trying to fix your Outlook issues? If this is your case you may just want to reset Outlook by refreshing your Outlook profile completely!

I am creating this guide using the Windows operating system. The process to fix Outlook errors may vary depending on your operating system.

To do this, first you will want to press the Windows key. This will bring up the start menu. Now search “Mail” in the search bar at the bottom of your start menu. You should see “Mail” then followed by the version of your Outlook application. Click this.

Launching the MicroSoft Outlook "Mail" app to reset Outlook.
Launching the MicroSoft Outlook “Mail” app to reset Outlook.

This should bring up the Mail setup application. At the bottom you will see “Profiles”. Click “Show Profiles”.

Accessing Outlook profiles using the "Mail" app.
Accessing Outlook profiles using the “Mail” app.

Now you will want to remove your current Outlook profile. Keep in mind, you will need to have your email address account username and password in order to create your new profile afterwards.

Removing Outlook profiles using the "Mail" app.
Removing Outlook profiles using the “Mail” app.

Now close out of the setup application and restart Outlook. Once Outlook has restarted, follow the instructions on screen and your Outlook should be back to normal after loading your profile.

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